Data Protection

Kq99's Privacy Policy — Your Data, Our Responsibility

Everything about how we use and protect what you share on our platform — laid out transparently, right here.

Last Updated: January 2026
256-Bit SSL Encryption
Data Is Never Sold
Your Data, Your Control
Regular Security Audits

Your Data Security What We Do

Protecting your privacy is one of our top priorities at kq99. Here's everything you need to know, explained in plain language.

Secure Data Storage

All your personal data is stored on secured servers protected by industry-standard encryption. Multiple layers of security are in place to prevent unauthorized access.

Consent-Based Use

Your information is used only with your consent and for stated purposes. You can opt out of marketing communications at any time.

Your Own Control

You can view, correct, or request deletion of your data at any time — easily done through your Account Settings or by contacting Support.

Never Sold to Third Parties

Kq99 never sells your personal information to advertisers or third parties. Limited data may only be shared with approved partners strictly for the purpose of operating our services.

Cookie Policy

We use cookies solely to improve your browsing experience and ensure the platform functions properly. You have the option to disable non-essential cookies at any time.

Regular Security Reviews

Our data security systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed without delay.

1Introduction

Welcome to kq99. This Privacy Policy explains what information we collect when you use our website, mobile app, and related services, how we use it, and how we keep your data secure.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain language — so you can clearly understand what happens with your data. No hidden terms, no complex legal jargon.

Kq99 is a leading online gaming and lottery platform in Bangladesh. Our goal is to provide you with a safe, enjoyable, and trustworthy experience — and protecting your personal information is a core part of that.

By using this platform, you consent to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

In Brief: Your data is used solely to provide you with a better service. We never sell it or share it unnecessarily.

2What Information We Collect

Kq99 only collects the information needed to provide you with the best possible service. See below for a detailed breakdown of what data we collect.

Information Provided at Registration

  • Full Name (as per National ID)
  • Mobile Number (linked to bKash/Nagad/Rocket)
  • Email Address
  • Date of Birth
  • Username & password (stored in encrypted form)

Information Collected During KYC Verification

  • National ID or passport details and scanned copies
  • Payment Account Information
  • Additional Identity Verification When Required

Automatically Collected Information

Data Type Purpose of Collection
IP Address Security Verification & Fraud Prevention
Device Information Ensuring Platform Compatibility
Browser Information Service Improvement
Login History Account Security
Gaming Activity Ensuring Responsible Gaming
Transaction Details Payment Processing & Record Keeping
Important: We never store your full bank card number or PIN directly. Payment information is always processed through a payment gateway.

3How We Use Your Data

Kq99 uses your information for the purposes listed below. Each purpose is directly tied to ensuring the quality of your experience.

Service Operations

Your information is used to create and manage your account, process payments, display game results, and maintain transaction history. Without this, kq99 cannot deliver its services.

Security & Fraud Prevention

Your data is analyzed to detect multiple accounts, bonus abuse, and other fraudulent activity. This is essential to protect the interests of honest players.

Contact

  • Important Transaction Notice
  • Account Security Alerts
  • Service Updates & Changes
  • Promotional offers with your consent

Service Improvement

By analyzing user behavior and preferences, we continuously improve our game selection, interface, and payment options. All such analysis is carried out anonymously.

Responsible Gaming: We use your gaming activity data to identify potentially problematic behavior and provide support when needed. This is done solely to protect your interests.

4Data Sharing & Third Parties

Kq99 never sells your personal data. However, limited information may need to be shared in certain cases to operate our services.

When Information Is Shared

  • Payment Processing: Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a regulatory authority
  • Technology Service Providers: Limited data may be used by services such as hosting and analytics — all bound by strict confidentiality agreements
  • Fraud Prevention: In cases of serious fraud, relevant authorities may be notified
Rest Assured: Your data is never shared with third parties for advertising, data brokerage, or any other commercial purpose.

5Cookies & Tracking Technologies

Kq99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Used to maintain login sessions and ensure core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, game settings).
  • Analytics Cookies: To analyze platform usage and drive improvements.

You can disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features.

6Data Retention & Security

You have the right to know how long your data is retained and how it is kept secure.

Retention Period

  • All data is retained for the duration your account remains active
  • Transaction records may be retained for up to 5 years after account closure as required by law
  • KYC documents are retained for the period required by regulatory guidelines

Security Measures

  • Data stored using 256-bit AES encryption
  • Data Transfer via SSL/TLS Encryption
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits & Penetration Testing
  • Unauthorized Server Access Detection System
What to Do in Case of a Data Breach: If your data is ever at risk for any reason, we will notify you within 72 hours and take all necessary steps to address the situation.

7Your Rights

Every registered user on kq99 has certain important rights regarding their personal information.

Your Data Rights

You have full control over your data at kq99. Any of the requests below can be submitted through our support team.

Right to Access Your Data

You may request to view the information we hold about you at any time.

Right to Correct Your Data

If any of your information is incorrect, you can request a correction at any time.

Right to Erasure

You may request deletion of your data following account closure, within applicable legal limits.

Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Opt Out of Marketing Communications

You can opt out of promotional emails or SMS at any time.

8Children's Privacy

Kq99 is an adults-only platform. Registration by anyone under the age of 18 is strictly prohibited. We do not knowingly collect data from minors.

If we suspect that a minor has created an account, we will immediately close that account and delete all associated data. If you are aware of any minor using our platform, please contact us right away.

For Parents: If your child has accidentally registered on kq99, please notify our support team immediately. We will close the account promptly.

9Privacy Policy Updates

Kq99 may update this Privacy Policy from time to time. Changes may be made to improve our services, comply with legal requirements, or meet business needs.

Our Commitment to Changes

  • You will be notified via your registered email or mobile number before any significant changes are made
  • At least 14 days' notice will be given before any changes take effect
  • The date of the most recent update will always be noted at the end of the policy
  • Previous versions are available from our support team upon request

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you object to the new policy, you may close your account.

Last Revised: This Privacy Policy was last updated in January 2026.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out. We're always here to help.

Contact Channels

  • Live Chat: 24/7 — click the chat icon in the bottom-right corner of the platform
  • Email: support@kq99.ws
  • Response Time: All requests are responded to within 48 hours

To submit a data request (view, correct, or delete), start a live chat and type "Privacy Request". Our team will walk you through the next steps.

Our Commitment: Your privacy isn't just a legal obligation to us — it's a reflection of the respect we have for you. Your data is always safe at kq99.

Done reading the Privacy Policy? Go ahead with confidence

Your data is safe with kq99 — register now and enjoy with peace of mind.

বাংলা