Legal Documents

Kq99's Terms & Conditions — Fully in Bengali

Please read these terms before using the platform. Transparency is our core principle.

Last Updated: January 2026

Terms & Conditions Key Points At a Glance

A plain-language guide to the most important parts of kq99's Terms & Conditions.

Account Registration

To open an account at kq99, you must be at least 18 years of age. You are required to register with accurate information, and each individual may hold only one account.

Bonus Terms & Conditions

Welcome bonuses and promotional offers are subject to wagering conditions. Each bonus has its own validity period and usage rules, which are clearly stated on the offer page.

Deposits & Withdrawals

Minimum deposit and withdrawal conditions apply. Payments are processed via bKash, Nagad, and Rocket. Withdrawals may be delayed if KYC verification has not been completed.

Account Security

Your account password and login details are strictly personal. kq99 accepts no liability if you share this information with a third party. If you notice any suspicious activity, contact support immediately.

Prohibited Activities

Fraud, multi-accounting, bonus abuse, and any form of system manipulation are strictly prohibited. If such activity is proven, the account will be permanently closed.

Responsible Gaming

Kq99 is committed to responsible gaming. You may request spending limits, a cooling-off period, or voluntary account closure at any time.

Important Notice: By registering or using the kq99 platform, you are deemed to have agreed to all the terms and conditions set out below. Please read them carefully.

1Introduction & Eligibility

Kq99 (https://kq99.ws) is an online gaming and lottery platform serving users in Bangladesh and select regions. These Terms and Conditions ("Terms") constitute a legal agreement between kq99 and its users .

By using this platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using kq99.

Kq99 reserves the right to amend these Terms & Conditions at any time. Notice of any changes will be provided via registered email or through the platform. Continued use of the platform after such changes constitutes acceptance of the updated terms.

Applicability: These Terms & Conditions apply to the kq99 website, mobile app, and all related services.

2Account Registration

To open an account on kq99, you must provide accurate and complete personal information. kq99 reserves the right to close any account found to contain false or misleading details.

Information Required for Registration

  • Full legal name (as per National ID)
  • An active mobile number used for payments
  • Date of birth (users under 18 are not eligible to register)
  • Valid email address

Single Account Policy

Only one account is permitted per person, household, or device. Creating multiple accounts is strictly prohibited, and if detected, all associated accounts and their balances will be forfeited.

Account Security

You are solely responsible for keeping your account login details confidential. Sharing your password or allowing a third party to manage your account is strictly prohibited. If you suspect any unauthorized access to your account, contact kq99 support immediately.

Warning: kq99 will never ask for your password or OTP by phone or email. If anyone requests such information, treat it as a fraudulent attempt.

3Age Verification & KYC

Kq99 is a responsible gaming platform. We strictly ensure that no underage individual is able to register or transact on this platform.

KYC Verification Process

After registration and before your first withdrawal, you may be required to submit the following documents:

  • Scanned copy of National ID (NID) or passport
  • Proof that the name matches the registered mobile banking account
  • Proof of age document (if required)

Withdrawals may be held until KYC verification is complete. kq99 reserves the right to request additional verification at any time. Providing false or forged documents will result in permanent account closure.

Data Protection: All KYC documents you submit are stored with the highest level of security and are never shared with any third party.

4Deposits & Withdrawals

Kq99 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. For full details on payment options, please visit our Payment Page See.

Deposit Terms

  • Minimum deposit amount: ৳500 BDT (subject to change)
  • Deposits are typically credited to your account within 5 minutes
  • The number used for the deposit must match the number registered to the account
  • Payments through third parties are not accepted

Withdrawal Terms & Conditions

  • Minimum withdrawal amount: ৳500 BDT
  • KYC verification must be completed before your first withdrawal
  • Withdrawals are typically processed within 24 hours
  • Withdrawals will only be processed to the registered payment number
  • Winnings derived from bonuses cannot be withdrawn until the applicable wagering requirements have been met
Please Note: kq99 reserves the right to temporarily hold withdrawals to verify suspicious transactions. In such cases, the support team will reach out to you directly.

5Bonuses & Promotions

Kq99 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page.

General Bonus Terms

  • All bonuses are subject to wagering requirements (typically 10x–30x)
  • Wagering requirements must be met before the bonus expires
  • Multiple bonuses cannot be claimed simultaneously unless stated in the offer
  • Bonus balance cannot be withdrawn directly
  • In cases of bonus abuse, the bonus and any associated winnings will be forfeited

Welcome Bonus

New members may receive a welcome bonus on their first deposit. To qualify, the first deposit must be made within the specified time after registration and must meet the minimum deposit requirement.

VIP & Loyalty Rewards

Kq99 VIP Program members enjoy exclusive perks and bonuses. For the full terms and conditions of this program VIP page Available.

Our Commitment to Transparency: All bonus terms on kq99 are written in plain language. If you have trouble understanding any condition, contact support — we're always happy to help.

6Gaming Rules

All games on kq99 are conducted fairly and transparently. Our RNG (Random Number Generator) system is regularly audited by independent third parties.

Lottery Section

  • Every lottery draw is live streamed at its scheduled time
  • Lottery results are final and cannot be changed
  • Tickets cannot be cancelled after purchase
  • Rewards will be distributed within 24 hours of the results being announced

Sports Betting

  • Bets may be changed up until the match begins
  • Bets on matches cancelled due to technical errors will be refunded
  • Kq99 reserves the right to void bets in cases of suspected match fixing

Live Casino & Slots

All casino game outcomes are determined by RNG. If your connection drops mid-game, the system automatically saves the game state.

7Prohibited Activities

Kq99 reserves the right to immediately close accounts and forfeit balances if any of the following activities are found to have occurred:

  • Creating or operating multiple accounts
  • Bonus Abuse — Claiming bonuses under multiple identities
  • Any form of fraud or system manipulation
  • Depositing funds from illegal sources (money laundering)
  • Using hacking, scripting, or automated tools
  • Harassing or intimidating other users
  • Spreading false information in the name of the platform
Legal Action: For serious violations, kq99 reserves the right to notify the relevant legal authorities and pursue legal action.

8Responsible Gaming

Kq99 believes gaming should be a source of fun and entertainment. We are committed to the mental and financial well-being of all our players.

Available Protection Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Timer: Decide in advance how long you will play in one session
  • Cooling-Off Period: Temporarily pause your account
  • Self-Exclusion: Voluntarily close your account for a set period

To access these tools, go to your Account Settings or contact our support team. For more details, please read our Responsible Gaming Page See.

9Privacy & Data Protection

Protecting your personal information is one of kq99's top priorities. To learn more about how we collect, use, and store your data, please read our Privacy Policy read.

  • Your data is never sold
  • You may opt out of marketing communications at any time
  • All data is secured with 256-bit SSL encryption
  • Information may be shared in response to lawful requests from regulatory authorities

10Account Closure & Suspension

Kq99 may temporarily or permanently suspend an account for the following reasons:

  • Terms Violation
  • KYC Verification Failed
  • Extended inactivity (over 12 months)
  • Court orders or directives from regulatory authorities

Voluntary Account Closure

You may request account closure at any time. Please withdraw any remaining balance before the account is closed. All bonuses on a closed account will be automatically forfeited.

Inactive Account Fee: A monthly maintenance fee may apply to accounts inactive for 12 months or more. Contact support for full details on this policy.

11Limitation of Liability

Kq99 accepts no liability in the following circumstances:

  • Game losses due to internet disconnection
  • Third-party payment gateway issues
  • Faults with the user's own device or software
  • Service temporarily unavailable due to an unexpected technical issue
  • Losses resulting from inadvertent sharing of login credentials

However, if any loss occurs due to a technical error on kq99's end, we will make every effort to resolve it.

12Changes to Terms & Contact

Kq99 reserves the right to update these Terms & Conditions at any time. Users will be given at least 7 days' notice of any significant changes.

Contact Us

  • Live Chat: 24/7 support available
  • Email: support@kq99.ws
  • All complaints are responded to within 48 hours

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. We're always here to help.

Last Revised: These Terms and Conditions were last updated in January 2026. Previous versions are available upon request from the support team.

Done reading? Get started now

Play safe under kq99's transparent rules and policies — register today.

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